The second-hand marketplace Users Voice Displeasure Regarding Sizing Modifications
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for female and kids' apparel without notifying all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.
The company said the updated approach better aligns with similar services.
They have suggested members to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Modifications
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Necessary Adjustments
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the service retracted a modification to its shipping options due to shopper criticism.
